What are you looking for?
Search
Shipping Policy
🌍 Worldwide Shipping
At Kindood, we are excited to offer international shipping to a wide array of destinations, including but not limited to the United States, Canada, Australia, Europe, and many other countries across the globe.
📦 Order Processing
-
Processing Time: After payment confirmation, we aim to process and ship all orders within 1–3 business days (excluding weekends and public holidays).
Once your order is shipped, you will receive an email with tracking details so you can monitor your package's progress.
🚚 Shipping Options & Delivery Times
-
Standard Shipping: Estimated delivery within 7–15 business days.
-
Expedited Shipping (if available): Estimated delivery within 3–7 business days.
Shipping Costs: Shipping fees will be calculated during checkout based on your location and the shipping method selected.
Please note that delivery times are estimates and may vary depending on customs processing and other regional logistics factors.
✈️ Customs & Import Fees
For international shipments, additional customs duties, taxes, and import charges may apply. These charges are the responsibility of the customer and vary according to the regulations in the destination country. These fees are not included in the product or shipping cost.
📫 Order Tracking
Once your order has been dispatched, you will receive an email with your tracking number, allowing you to track your delivery.
❗ Shipping Delays or Lost Packages
If your order is delayed or not showing up as expected, please contact us at estore@kindood.com. We will work with our shipping partners to resolve the issue as quickly as possible.
📍 Incorrect Address Disclaimer
Please make sure your shipping information is accurate when placing your order. Kindood is not responsible for lost or delayed packages due to incorrect or incomplete address details. If your package is returned due to an address error, additional shipping fees may apply to resend it.
📧 Contact Us
If you have any questions or concerns about shipping, feel free to reach out to us at:
-
Email: estore@kindood.com